Zero to Hero: Transform your IT Operations in 21 Days

In today’s fast-paced digital landscape, Tassei Tech’s Managed IT Operations deliver 24/7 support, proactive monitoring, NOC services, and incident management to ensure smooth operations and drive business growth. Our proactive IT monitoring prevents issues before they disrupt your operations. For small to medium-sized businesses, our "Zero to Hero" program transforms your IT capabilities in 21 days, utilizing our NOC and RMM expertise.

NOC as a Service

NOC Service

We have successfully implemented NOC services for numerous clients, providing around-the-clock support, including weekends and evenings. Our proven approach ensures that your IT systems are constantly monitored and managed effectively. Our experience underscores the importance of 24/7 NOC support and Remote Monitoring Management (RMM) to quickly address issues and maintain smooth operations.

Why 24/7 NOC is Crucial?

NOC plot

The graph highlights the benefits of 24/7 NOC support. In-house NOC coverage often lacks around-the-clock monitoring, with most providing limited schedules. In contrast, outsourced NOC services, like those offered by Tassei Tech, predominantly provide 24x7 support, including evenings and weekends. This confirms continuous monitoring, quicker issue resolution, and improved system efficiency, based on our extensive client experience.

What do we do at Tassei Tech?

Proactive Monitoring

At Tassei Tech, we provide robust proactive monitoring solutions to meet your specific needs. You can choose to use our state-of-the-art monitoring platform or integrate with your existing system. We ensure compliance with GDPR by configuring instances that meet your data protection requirements. Our remote monitoring and management (RMM) services are designed to proactively identify and resolve potential issues before they impact your operations, while improving continuous and efficient system performance. With our extensive experience, we can implement these solutions quickly and effectively.

Change Management

Tassei Tech expertly manages and implements IT changes systematically, minimizing disruptions and confirming continuous updates and new implementations. We handle software updates, on-premise infrastructure upgrades, and cloud solutions like Kubernetes. For efficient change tracking and management, we utilize tools such as JIRA and Service Now. Additionally, we use RDP for remote administration. Our expertise spans both Linux and Windows server environments, while checking every change is executed smoothly while keeping your IT operations running without interruption. Our prior experience allows us to achieve these changes in less time.

Infrastructure Support

Tassei Tech offers extensive experience in infrastructure support across various platforms, including Azure, AWS, and RDP. Our expertise in remote monitoring and management (RMM) ensures that your infrastructure is maintained efficiently and remains highly reliable. Whether it’s managing cloud environments or providing remote access solutions, our skilled team delivers exceptional support, optimizing performance and minimizing disruptions. Utilizing our prior experience, we can maintain and support your IT infrastructure promptly and effectively, keeping it resilient and aligned with your business needs.

Database Support

At Tassei Tech, we provide expert database support for both Postgres and SQL Server environments. Whether you need fully managed database solutions on the cloud or on-premise, our team ensures consistant management and optimal performance. We expert in configuring, maintaining, and optimizing your databases to meet your specific requirements, ensuring reliability and efficiency. Our support helps you utilize the full potential of your database systems while focusing on your core business operations. With our prior experience, we can deliver these services in less time, with quick and effective support.

Optimizing IT Operations with Site Reliability Engineering

In today’s fast-paced digital world, assuring that systems are highly reliable, scalable, and available is critical to the success of any business. Site Reliability Engineering (SRE) applies software engineering principles to IT operations, automating and improving the reliability, scalability, and efficiency of systems. By focusing on key performance metrics and using data-driven decision-making, SRE bridges the gap between development and operations teams to confirm smooth, uninterrupted service.

Service Level Objectives (SLOs) and Service Level Indicators (SLIs)

We define clear SLOs and SLIs for all critical systems to establish measurable goals for system performance and reliability. By tracking these indicators, we confirm that our services consistently meet the reliability standards expected by users.

Automation of Repetitive Tasks

A core principle of SRE is automation. We focus on automating manual operations tasks, such as deployments, scaling, and configuration management, to improve efficiency, reduce errors, and free up resources for more strategic work.

Blameless Post-Mortems

After an incident, we conduct blameless post-mortems to identify what went wrong and implement corrective actions. This culture of learning from failures without assigning blame helps us continuously improve our systems and processes.

Capacity Planning and Scalability

We anticipate future growth by performing thorough capacity planning and assuring that systems can scale smoothly. SRE confirms that resources are used efficiently and that the system can handle increased load without degradation.

Why businesses need Tassei Managed Services?

By choosing Tassei Tech's Managed IT Operations, you are investing in a resilient, efficient, and secure IT environment that supports your business goals and adapts to your evolving needs. Let us supercharge your IT operations, allowing you to achieve excellence in every aspect of your business.
Free Up Idle IT Resources
By outsourcing your IT management to Tassei Tech, your internal teams can focus on strategic projects driving innovation and growth. Idle resources are resolved by Tassei, optimizing IT efficiency.
Technical Support
Access to skilled technical support available 24/7, ensuring that any IT-related issues are promptly resolved. Our proactive experts work to keep your systems running smoothly and efficiently.
Improve User Experience
Our proactive approach to IT management ensures that your users experience minimal disruptions, leading to enhanced productivity and satisfaction.
Proactive System and Application Monitoring
We use advanced monitoring tools to detect potential issues early, preventing disruptions and confirming smooth, proactive management of your critical systems.
24x7x365 Remote Monitoring Team
Our dedicated remote monitoring team ensures that your IT infrastructure is monitored and maintained round the clock, providing peace of mind and operational continuity
Optimize & Control Costs
Managed IT Operations from Tassei Tech help optimize your IT spending by providing predictable costs and reducing the need for expensive infrastructure investments and maintenance.

How We Work?

Discovery Call: Review Your System, Free of Charge

Our Discovery Call is the first step in understanding your unique IT needs. With years of experience, we’ll review your current systems, discuss your goals, and identify areas for improvement—all at no cost to you. This free consultation allows us to utilize our expertise to boost solutions that address your specific challenges, ensuring we provide the most effective support from the very start.

Define Requirements: Fixed or Time & Material

After the Discovery Call, we draw on our expertise experience to define your project requirements in detail. Whether your project is best suited to a fixed-price model or a time & material approach, we offer flexible options that align with your budget and timeline. Our expertise ensures that the scope and deliverables are clearly outlined, leading to a transparent and successful project execution.

Define Our Contact Points: Workflow Optimization

Effective communication is key to a successful partnership. With our vast experience, we establish clear contact points for various aspects of the project, including development updates, escalations, and general inquiries. This ensures that you always know who to contact and that any concerns are addressed promptly, keeping your project on track with your expectations.

By completing our program, you’ll gain a thorough understanding of IT operations and the vital role of a dedicated NOC in managing your infrastructure. Our hands-on experience will equip you with the skills and confidence to handle IT operations effectively and obtain sustained success.

Digital Academy

Infrastructure as Code (IaC)

Automating the provisioning and management of infrastructure through code, IaC confirms consistency, scalability, and efficiency across the board.

What is IaC?

IaC is the practice of managing and provisioning infrastructure using code, eliminating manual configuration tasks. With IaC, infrastructure specifications are written in configuration files, assuring consistency and easy scalability.

Why Adopt IaC?

  • Cost Reduction
  • Faster Deployments
  • Consistency Across Environments
  • Eliminate Configuration Drift
  • Improve Infrastructure Scalability

Popular IaC Tools

  • Chef
  • Puppet
  • Terraform
  • Ansible Automation Platform
  • AWS CloudFormation

IaC in DevOps

IaC is a core principle of DevOps, helping to align development and operations teams by automating infrastructure provisioning, reducing errors, and confirming consistent environments throughout the deployment lifecycle.

Technologies and Tools

AWS
AWS CloudWatch
AWS
Azure Monitor
AWS
Datadog
AWS
Grafana
AWS
ElasticSearch
AWS
Prometheus
AWS
Atlassian
AWS
PagerDuty