We have successfully implemented NOC services for numerous clients, providing around-the-clock support, including weekends and evenings. Our proven approach ensures that your IT systems are constantly monitored and managed effectively. Our experience underscores the importance of 24/7 NOC support and Remote Monitoring Management (RMM) to quickly address issues and maintain smooth operations.
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Optimizing IT Operations with Site Reliability Engineering
In today’s fast-paced digital world, assuring that systems are highly reliable, scalable, and available is critical to the success of any business. Site Reliability Engineering (SRE) applies software engineering principles to IT operations, automating and improving the reliability, scalability, and efficiency of systems. By focusing on key performance metrics and using data-driven decision-making, SRE bridges the gap between development and operations teams to confirm smooth, uninterrupted service.
Service Level Objectives and Indicators
We define clear SLOs and SLIs for all critical systems to establish measurable goals for system performance and reliability. By tracking these indicators, we confirm that our services consistently meet the reliability standards expected by users.
Automation of Repetitive Tasks
A core principle of SRE is automation. We focus on automating manual operations tasks, such as deployments, scaling, and configuration management, to improve efficiency, reduce errors, and free up resources for more strategic work.
Blameless Post-Mortems
After an incident, we conduct blameless post-mortems to identify what went wrong and implement corrective actions. This culture of learning from failures without assigning blame helps us continuously improve our systems and processes.
Capacity Planning and Scalability
We anticipate future growth by performing thorough capacity planning and assuring that systems can scale smoothly. SRE confirms that resources are used efficiently and that the system can handle increased load without degradation.
Results We Have Delivered to Our Clients
- Significant operational expense savings achieved through strategic capacity optimization and proactive incident prevention.
- Increased system capacity to handle higher workloads without additional resource investments.
- Drastic reduction in service-impacting incidents, boosting system reliability and customer satisfaction.
- Prevention of multiple critical incidents, safeguarding business continuity and reducing potential financial losses.
NOC as a Service
Why 24/7 NOC is Crucial?
The graph highlights the benefits of 24/7 NOC support. In-house NOC coverage often lacks around-the-clock monitoring, with most providing limited schedules. In contrast, outsourced NOC services, like those offered by Tassei Tech, predominantly provide 24x7 support, including evenings and weekends. This confirms continuous monitoring, quicker issue resolution, and improved system efficiency, based on our extensive client experience.
Zero to Hero: Transform your IT Operations in 21 Days
DevSecOps Engineering
At Tassei Tech, our DevSecOps Engineering services integrate security into every phase of the development lifecycle, fostering collaboration between development, security, and operations teams. By focusing on infrastructure setup, CI/CD pipeline development, and infrastructure management, we help your organization achieve efficiency, scalability, and resilience.
What We Deliver:
Infrastructure Setup
Using tools like Terraform, we create and manage scalable and secure infrastructure as code (IaC), reducing manual effort and ensuring consistency.
CI/CD Pipeline Development
Automating deployment pipelines with security checks at each stage to streamline release cycles while maintaining quality and compliance.
Infrastructure Management
Proactively monitoring and maintaining your infrastructure to reduce Severity 1 incidents, allowing smooth operations and freeing up resources for innovation.
DevOps is the process we use to:
- Free up internal resources to focus on core business objectives.
- Drive efficiency through automated, repeatable, and secure processes.
- Leverage expert technical support to address challenges quickly and effectively.
- Minimize downtime and resolve issues proactively to maintain high availability.
- Transfer knowledge and capabilities to help you build high-performing teams.
Infrastructure as Code (IaC)
Automating the provisioning and management of infrastructure through code, IaC confirms consistency, scalability, and efficiency across the board.
What is IaC?
IaC is the practice of managing and provisioning infrastructure using code, eliminating manual configuration tasks. With IaC, infrastructure specifications are written in configuration files, assuring consistency and easy scalability.
Popular IaC Tools
- Chef
- Puppet
- Terraform
- Ansible Automation Platform
- AWS CloudFormation
Why Adopt IaC?
- Cost Reduction
- Faster Deployments
- Consistency Across Environments
- Eliminate Configuration Drift
- Improve Infrastructure Scalability
IaC in DevOps
IaC is a core principle of DevOps, helping to align development and operations teams by automating infrastructure provisioning, reducing errors, and confirming consistent environments throughout the deployment lifecycle.
How We Work?
By completing our program, you’ll gain a thorough understanding of IT operations and the vital role of a dedicated NOC in managing your infrastructure. Our hands-on experience will equip you with the skills and confidence to handle IT operations effectively and obtain sustained success.